❤❤ infinate love and gratitude ❤❤

FAQ


 

Where are you based?

- Sydney, NSW

Do you offer a pick up option?

- We are online based store with delivery only option. 

Where do you ship to?

- Australia, USA, Canada, Singapore, UK, New Zealand. 

Do you make your smudges?

- We design and handcraft every single smudge sticks ourselves. It is a beautiful process that we love and enjoy. Currently, we have 80+ stockists Australia wide.  

Do you do custom orders?

- Due to high volume of orders, we are unable to do custom orders at this stage. 

Where do you source your crystals? 

- All of our crystals are sourced from ethical locations around the world. Every single one of our products is hand chosen by us. Each piece is unique and one of a kind, so if you find something you love, get it before it's gone.

How do i pick a crystal?

- We truly believe the crystals you need are the ones which will call out to you; for some mysterious reason. You will be drawn to it, as soon as you see it. 

How to use sage/palo santo?

https://dantesluxury.com/pages/how-to-burn-a-smudge-wand-safely

How long till my order is dispatched?

- All Parcels are packed on Monday's & Tuesday's. Dispatch is on Wednesdays. If you place an order on Tuesday after 2pm your order will be dispatched on the Wednesday after. Processing time for orders is 1-5 business days.

COVID-19

- Please be aware that due to the rapidly-evolving COVID-19 and boarder closures our shipping times may be extended by several days.

Do you do signature post?

- Customer can select shipping with Signature at an extra cost of $2.95. If "No signature" is selected, the customer agrees to take all responsibility in the unlikely event that the parcel is missing or stolen.

 

 

 

 


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